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CUSTOMER NOTICE 24/05/2017

Following the tragic events at the Manchester Arena earlier this week we are in consultation with Police Scotland regarding security at Eden Court. These discussions are ongoing but if you are visiting Eden Court over the coming days please allow extra time for ticket collection and venue entry as extra measures may be in place. We apologise in advance for any inconvenience that may be caused. Our priority is to ensure everyone attending Eden Court has a safe and enjoyable experience. We thank you in advance for your co-operation with this.

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Our box office is located just inside the front doors of Eden Court and is open Monday to Saturday from 10.00 and on Sundays from 11.00. The box office closes 15 minutes after the last ticketed event begins. For example if the last ticketed event of the evening begins at 20.00 then box office would close at 20.15. 

Tickets and information staff will be pleased to offer advice, assistance and information on anything at Eden Court.


To contact Box Office

T:           01463 234 234 

E:           boxoffice@eden-court.co.uk

or write to us - Eden Court, Bishops Road, Inverness, IV3 5SA

Reservations
Tickets may be reserved in person or by phone up to one week in advance for any performance at Eden Court. We will hold reserved tickets for three working days.

Please note that all reservations which are not paid for in full within three working days will be released for sale.

Reduced Rates
Reduced price seats are available for most performances. Only one reduction applies per ticket. Reductions generally apply to under 18s and all full-time students, people over 60, people claiming unemployment benefit, people with disabilities, people on income support and parties of 10 or more.

We may ask to see proof of reduced rate status. People with disabilities may bring an escort at a reduced rate price if assistance is needed. Eden Court is a member of Highland Council’s Plus One scheme. For further details please contact Highland Council.

Postage Charges
We can post your tickets to you for just £1.00 per transaction.  You can of course collect your tickets in person at any time, either from Box Office or from our Sales Desk. 

Booking Fees
From 01 May 2012 the following Booking Fees will apply to phone reservations and all online and phone sales:

50p for tickets up to £9.99
£1.00 for tickets £10.00-£19.99
£2.00 for tickets £20.00 and over

Classes and other education activities will not attract a fee. 

Gift Vouchers
Gift Vouchers make an ideal present and are available from the Box Office in any denomination.
Please note that we do not accept Theatre Tokens.
When using a voucher when booking online please omit the dash between the voucher number. 

Parking 

Parking at Eden Court is free at the moment but could be subject to change over the coming months. Please bear in mind that Eden Court Car Park has limited spaces so please allow plenty of time to find alternative parking elsewhere.

Highland Council have recently introduced pay and display parking to their car park behind the theatre. Current arrangements are Monday to Friday from 4pm to 8am and all day Saturday and Sunday. Parking charges will be: up to 3 hours £2; over 3 hours up to 10 hours £4; over 10 hours up to 24 hours £5.

 

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