Terms and Conditions

Terms and Conditions

Tickets are subject to the following terms and conditions, together with all other statements or directives shown on the ticket.

Customers should note that Eden Court tickets are sold by Eden Court Highlands (trading as Eden Court) a company registered in Scotland (company number SC63216) and a charity registered with the Office of the Scottish Charity Regulator (registered number SC008237).

Terms of Sale

Tickets are sold as non refundable, non transferable.  However, we may, at our discretion, offer a Gift Voucher for unwanted tickets that we take back before a performance takes place and have managed to re-sell .  In order to re-sell a ticket, the original ticket (not Re-prints) must be back in our possession.

Cancellation & Postponement

1 In the event of cancellation or postponement of a performance, any refunds to be made to the purchaser shall be at the discretion of Eden Court and will be made to the ORIGINAL purchaser via the same method that was used for payment.  Cash payments will be refunded by Cheque, posted to the purchaser's address as recorded on our system.

2. In the event of a date change at short notice (within 1 week of the event) Eden Court will use reasonable endeavours to notify customers who purchased tickets from Eden Court of the conditions that apply.  Any refunds to be made to the purchaser shall be at the discretion of Eden Court and will be made to the ORIGINAL purchaser via the same method that was used for payment. Cash payments will be refunded by Cheque, posted to the purchaser's address as recorded on our system.

3.  Any tickets purchased through a 3rd Party (eg Ticketmaster) can not be refunded or exchanged through Eden Court.  Please refer back to your selling agent.

4.  Nothing mentioned in the aforementioned provisions shall affect the statutory position of the consumer.

Admission Restrictions

1. The Venue management reserves the right to refuse admission or to eject persons in reasonable circumstances (for example taking health and safety, environmental and security concerns into account) and may on occasion have to conduct security searches to ensure the safety of customers. 

2. The Venue staff reserve the right to refuse admission to any person or to remove from the Venue any person who in their opinion (a) is causing a nuisance or disruption or who may be a danger to himself or any other persons and/or (b) is or appears to be under age (where relevant) 

3. No refunds will be offered to customers who are refused entry or rejected in such circumstances. 

4. Late comers will only be admitted into the Venue at a suitable break in the performance and at the discretion of the Venue Management.

 6. Only food and drink purchased on the premises may be consumed in the Venue. 

7. No cameras or video or audio recording equipment are permitted on the premises without the express permission of the Event Promoter and the Venue.

 8. Official merchandising shall only be on sale inside the Venue.

 9. By buying a ticket , you are consenting to photography or video recording of your image for promotional purposes.

10. Once purchased, tickets may not be exchanged or refunded.

Booking Fees

The following per ticket booking fees apply to online and phone sales:

50p for tickets up to £9.99
£1.00 for tickets £10.00 - £19.99
£2.00 for tickets £20.00 and over.

Classes and other education activities do not attract a fee. 

Development Fund

Most theatre events at Eden Court have a £1.00 development levy included in the ticket price. 100% of the money raised from the development levy will be re-invested in Eden Court. 




We believe that websites should be accessible by everyone. This site has been designed with accessibility in mind and is rated W3C WAI Priority 1 level.
We welcome suggestions from visitors of the site. If you have any suggestions or find our site problematic in relation to accessibility please contact us.
Browser Settings
Many of today’s browsers allow you to change the way in which you view websites, including:
    * Changing the default size of the screen text
    * Turning off colours
    * Turning off font styles and sizes
    * Applying your own style sheet
To change the text size in Internet Explorer v.6
     * From the menu bar, select View
    * From the View menu, select Text Size
    * Select your choice of ‘Largest’, ‘Larger’, ‘Medium’, ‘Smaller’, ‘Smallest’ text sizes
 To change the text size in Internet Explorer v.7
    * Select the Page menu
    * Point to Text Size
    * Select your choice of ‘Largest’, ‘Larger’, ‘Medium’, ‘Smaller’, ‘Smallest’ text sizes
 To change the text size in Mozilla Firefox 1.5/2
    * Select the View menu
    * Point to Text Size
    * Select ‘Increase’ or ‘Decrease’
To change the text size in Safari
    * Select the View menu
    * Select ‘Make text bigger’ or ‘Make text smaller’
Descriptive link text 
When the author of a site uses descriptive link text, all links on the page will make sense even when read out of context. For users of assistive technology (e.g. Screen-readers) this can allow them to quickly jump through pages of text to find relevant links.
Meaningful ALT attribute on images
Most images on this site contain additional 'alternate' text that is stored with the image. This allows users who otherwise wouldn't be able to see the image access to the stored information. Although this can help users of assistive technology (e.g. Screen-readers), this also applies to visitors who disable images because of a slow internet connection.
Any image that is considered purely decorative will have a blank alternate text (e.g. alt=""). This reduces the amount of unnecessary content on the page.
Site Validation
XHMTL 1.0 | W3C A

What's on

By Month July
          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30

Connect with us

Eden Court Friends
Login here
partner logos