Box Office Service Opening Hours:
From Monday to Saturday the Box Office will be open from 10.00 until 15 minutes after the last ticketed event begins, and on Sundays the Box Office will be open from 11.00 until 15 minutes after the last ticketed event begins.
CHRISTMAS OPENING HOURS:
Christmas Eve - Box Office closes at 17.30
Christmas Day - closed
Boxing Day - open from 10.30
Hogmanay - Box Office closes 18.30
New Year's Day - closed
02 Jan 2015 - open from 10.30
Please remember to log on to the website before selecting your seats! Otherwise your Friends discount will not be visible. There is a reminder at the bottom of the seat plan but if you have seats selected already then you will need to re-select them after logging in.
Searching for a Show
Our search algorithm uses 'OR' logic rather than 'AND'. Therefore, when searching for a show by name, the results will contain all shows with ANY of the words that are input. When searching for a show using the show title, use as few words as possible. For example, if searching for 'Michael Palin: Travelling to Work' try just inputting 'Palin'. We suggest avoiding the use of the word 'The' as the list of results may be rather long!!
Often, we are asked why we charge a Booking Fee. We are a Charity and , historically, have relied on external funders to assist with our running costs. Unfortunately, with the reduction in Council and Grant funding, we have had to become more self sufficient and operate as a business. The Artist/promoter receives the majority percentage of the ticket value, so simply increasing the ticket price would not yield a significant income for the Theatre; therefore, we charge a Booking Fee, of which we retain 100%.
Currently, our Booking Fees are charged per ticket, not per booking and apply to telephone and Internet sales. Walk-up customers are not charged a Booking Fee.
Ticket £0 to £9.99 - 50p per ticket.
Ticket £10 to £19.99 - £1 per ticket.
Ticket £20 and above - £2 per ticket.
Terms and Conditions of sale
Our Terms and conditions can be found here: ;https://www.eden-court.co.uk/terms-and-conditions/